URL: https://help.carbonvoice.app/account-and-settings/directory-services
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/account-and-settings/directory-services.md

# Linked Emails & Phone Numbers

Linking multiple email addresses or phone numbers to a single Carbon Voice account means
that whichever contact method someone uses to reach you, the messages all arrive in one
place.

> This is the feature previously called **Directory Services**.

## Adding a contact method

1. Tap your **profile picture** to open the Profile Menu. It's at the top left of Home on
   mobile, and at the bottom of the navigation sidebar on desktop.
2. Tap **Linked Emails & Phone Numbers**.
3. Choose **Add email address** or **Add phone number**.
4. Enter it, and verify if prompted.

Messages sent to any listed address or number then route to your single account.

## When it helps

- Merging duplicate accounts, by linking all their contact methods to one account.
- Anyone using several email addresses or phone numbers.
- Avoiding missed messages by consolidating everything under one account.

## Related

- [Claim your username](https://help.carbonvoice.app/account-and-settings/claim-your-username)