URL: https://help.carbonvoice.app/ai-agents/create-an-agent
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/ai-agents/create-an-agent.md

# Create an agent

Creating an agent gives it its own Carbon Voice account: a name, a username, and an
identity that can hold access tokens and webhook subscriptions of its own.

## Create one

1. Open **AI Agents** and tap **Create New Agent**.
2. **Pick your platform.** Choose the agent platform you wish to connect Carbon Voice to.
   Carbon Voice keeps a catalogue of platforms with setup instructions written for each
   one. Pick the closest match; if yours isn't listed yet, pick anything and connect it by
   hand afterwards.

   ![The platform catalogue, listing agent platforms with a setup guide for each](/img/whats-new/connect-agent.webp)
3. **Name your agent.** It's pre-filled with the platform name, and you can change it any
   time in settings.
4. **Follow the setup guide**, if the platform has one. See
   [Connect your agent](https://help.carbonvoice.app/ai-agents/connect-your-agent).

You land on the agent's details screen when you're done.

## What you get

Each agent has:

- **A name and username.** The username is how people @mention it and how it's found in
  search, the same as a person's.
- **A picture**, which you can change in settings.
- **A voice**, used when the agent sends text that someone plays back.
- **Its own access tokens and webhook subscriptions**, scoped to that agent rather than to
  your personal account. That separation is the point, because an agent's credentials can
  be revoked without touching yours.

## You don't need a working agent first

Create the account now and connect it to a real agent or workflow whenever you get round to
building one. Bear in mind that an unconnected account won't do anything: people can send
it messages, but there's nothing behind it to reply until you connect a platform.

## Related

- [Connect your agent](https://help.carbonvoice.app/ai-agents/connect-your-agent)
- [Managing an agent](https://help.carbonvoice.app/ai-agents/managing-an-agent)