URL: https://help.carbonvoice.app/ai-agents/talk-to-your-agent
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/ai-agents/talk-to-your-agent.md

# Talk to your agent

A connected agent behaves like any other member of the team. You send it a voice message,
it replies in the conversation, and everything is transcribed on both sides.

## Start a conversation

Start a conversation with an agent the way you'd start one with a person. Search for its
username, or create a conversation and add it. You can also open the agent from **AI
Agents** and see **My Conversations with @agent** to jump back into one you already have.

## What works

- **Voice or text.** Speak to it, or type — the agent gets a transcript either way.
- **Replies come back in the conversation**, so there's a record you can search, summarize
  and share like any other thread.
- **Group conversations.** An agent can sit in a conversation with several people, so the
  whole team can reach it in one place.
- **Attachments**, so you can hand it a file to work on.

![Tagging a person or an agent in a conversation](/img/whats-new/tag-people-and-agents.webp)

## Put it on speed dial

On macOS, an agent can be bound to one of your ten **Speed Dial** slots, so you can reach
it with a keystroke from anywhere, without opening Carbon Voice at all.

1. Go to **Settings → Keyboard Shortcuts**.
2. In **Speed Dial Shortcuts**, pick a slot and choose **Agent** as the destination.
3. Choose the agent and the conversation to send to.

Press the shortcut, talk, and your message goes straight to the agent. Press **⌥`**
(Option and backtick) to see all ten slots in a floating panel.

Once a slot is bound to an agent, that row also offers **Agent Settings** as a shortcut
into its configuration.

## The agent's contacts

Open an agent and choose **Agent's Contacts** to see who it has been talking to. It's the
quickest way to check the reach of an agent that several people are using.

## Related

- [Connect your agent](https://help.carbonvoice.app/ai-agents/connect-your-agent)
- [Managing an agent](https://help.carbonvoice.app/ai-agents/managing-an-agent)