URL: https://help.carbonvoice.app/ai-chat
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/ai-chat/index.md

# AI Chat

**AI Chat** answers questions using what you've said in Carbon Voice. Where
[summaries and AI actions](https://help.carbonvoice.app/ai) reshape one thing you already have, AI Chat
searches across what you've stored and answers.

Ask "what did we decide about pricing?" and it goes looking.

![AI Chat answering a question, with the conversation it's drawing on shown at the top](/img/whats-new/ai-chat.webp)

## Where you open it sets what it can see

AI Chat answers from a scope, and the scope is decided by where you started the chat.

| Started from | Answers from | Where the history lives |
|---|---|---|
| **Home** | Everything in the workspace | Global AI Chat |
| **A conversation** | That conversation only | With that conversation |
| **A voice memo** | That memo only | Global AI Chat |
| **A multi-select** | Only the messages you picked | Global AI Chat |

So scope it tightly when you know where the answer lives, and start from Home when you
don't. To ask about a particular run of messages, press and hold one, tap **Select**, choose
the rest, and open AI Chat from there.

On mobile, open a conversation's chat from the **summarize icon** at the top right. On
desktop, use the dedicated **AI Chats** button in the app bar.

> **A chat belongs to one workspace**, fixed when it starts. Start a new chat to ask about a
> different workspace.

## Choosing a workspace

The global chat works within one workspace at a time, so answers don't mix your personal
recordings with a client's. Pick the workspace at the top of the chat; your choice is
remembered for new chats.

## Saved prompts

Questions you ask often can be saved and reused, so a weekly "what did I commit to this
week?" is one tap rather than retyping. Saved prompts appear above the chat.

## Getting better answers

- **Be specific about the person or conversation.** "What did Sara say about the migration"
  narrows the search far more than "what about the migration".
- **Give it a time frame.** "In the last month" is usually enough.
- **Follow up.** It keeps the thread, so you can refine rather than restating.

## What it can't do

AI Chat only knows what's in Carbon Voice, and only what you have access to. It won't see a
conversation you were never part of.

## Related

- [Summaries & AI Actions](https://help.carbonvoice.app/ai) — reshaping something you already have.
- [AI Assistants & MCP](https://help.carbonvoice.app/ai-assistants) — asking the same questions from
  Claude or ChatGPT instead.
- [Catch up with AI](https://help.carbonvoice.app/ai/catch-up-with-ai)