URL: https://help.carbonvoice.app/conversations/access-and-sharing/conversation-history-settings
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/conversations/access-and-sharing/conversation-history-settings.md

# Conversation history settings

These settings control how messages appear in your conversation feed. All of them live
under **Profile Menu → Settings → Conversation History**.

![Conversation history settings](/img/conversations/conversation-history-settings.webp)

## Managing longer messages

Long messages can be cumbersome to scan, so you can control how much of them you see.

1. Go to **Profile Menu → Settings → Conversation History**.
2. Under **Show only…**, select the character count for message previews.
3. Optionally, toggle on **Don't compress text messages**.

📺 [Watch: managing longer messages](https://www.youtube.com/watch?v=czgaLFoWe00)

## AI summaries for longer messages

By default, every message longer than 100 characters gets an instant AI summary, so you
can grasp the main points without reading the full text. Tap the expanding arrows on a
message to read the full transcript, or tap to listen.

To turn AI summaries off across all conversations:

1. Go to **Profile Menu → Settings → Conversation History**.
2. Toggle off **Show AI Summaries by default**.

📺 [Watch: turning off AI summaries](https://www.youtube.com/watch?v=NPeqJzK8vCU)

## What tapping a message does

It used to be easy to start playback by accident. You can now choose what tapping a message
card does, under **Message Tap Action**:

- **Play Message** — tapping a text or audio message plays it.
- **Open Message** — tapping opens message details instead. Text messages can be played from
  inside, and **Play All** still catches you up on everything unread.
- **Do Nothing** — tapping the body does nothing. Swipe right to left to open the message,
  or use the play button.

Audio messages carry a **play button in the lower left** whichever option you choose, so
there's always somewhere deliberate to tap.

## Clearing unread messages automatically

You can decide how and when unread messages clear from your conversation feed, either
manually
for more control, or automatically to keep the feed tidy.

1. Go to **Profile Menu → Settings → Conversation History**.
2. Find **Automatically Clear Notifications from Conversation Feed after…**.
3. Choose a time frame, from never clearing automatically through to various intervals.

If you choose anything other than **Never**, an unread message clears once you've spent
that much time on it.

📺 [Watch: clear notify settings](https://www.youtube.com/watch?v=ign41BKfS5E)