URL: https://help.carbonvoice.app/messages
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/messages/index.md

# Messages

A message is a single recording sent into a conversation. Carbon Voice transcribes each
one automatically, so every message is both audio and text.

- **[Recording & sending](https://help.carbonvoice.app/messages/recording-and-sending)** — making a message and
  getting it where it needs to go.
- **[Listening](https://help.carbonvoice.app/messages/playback)** — playback, unread messages, and catching up.
- **[Transcripts](https://help.carbonvoice.app/messages/transcripts)** — reading and copying what was said.

## On any message

- [Attachments](https://help.carbonvoice.app/messages/attachments)
- [Editing text messages](https://help.carbonvoice.app/messages/editing-text-messages)
- [Tagging people and agents](https://help.carbonvoice.app/messages/mentions)
- [Threads](https://help.carbonvoice.app/messages/threads)
- [Notebook](https://help.carbonvoice.app/messages/notebook)
- [Quick reactions with emoji](https://help.carbonvoice.app/messages/quick-reactions)
- [Message information](https://help.carbonvoice.app/messages/message-information)
- [See if someone has read or listened](https://help.carbonvoice.app/messages/read-receipts)