URL: https://help.carbonvoice.app/troubleshooting/microphone-access
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/troubleshooting/microphone-access.md

# Microphone access

If you can't start a recording because of a mic error:

- **On mobile.** Go to **Settings → Carbon Voice → Microphone** and enable access.
- **On the web.** Check your browser settings and allow microphone access for the
  Carbon Voice site.

## Related

- [How to record a voice message](https://help.carbonvoice.app/messages/recording-and-sending/record-a-voice-message)