URL: https://help.carbonvoice.app/voice-and-language/auto-translation
Source: https://raw.githubusercontent.com/PhononX/carbon-voice-docs/main/docs/voice-and-language/auto-translation.md

# Auto-translation and Global Voice

Global Voice lets a conversation work across languages, so nobody has to simplify their
ideas into a shared language or slow down hunting for the right words. Messages are
translated when needed, and everyone follows along in the language they prefer.

> Carbon Voice Translate must be enabled for your account or workspace.

## Getting started

1. Set your languages. Everyone should do this.
2. Turn on **Auto-Translate** in settings.
3. Clone your voice (optional).

## Set your languages

1. Go to **Profile Menu → Settings**.
2. Tap **Global Voice - TTS & Translation** and scroll down to languages.

Anyone can add their languages, whether or not they have Carbon Voice Translate
enabled.

![Global voice languages](/img/ai/global-voice-languages.webp)

Ordering your languages tells the system your preferences. A message that arrives in
any language on your list isn't translated, wherever it sits in the order, so you'll hear
or read it as it was recorded.

## How translation decides what to translate

Translation happens when someone with Carbon Voice Translate needs to understand
others, or needs others to understand them. If nobody in a conversation has it enabled,
nothing is translated.

Take a conversation where User A speaks English and has Translate enabled, alongside
people speaking English, Italian, and Spanish:

- User A's English messages are translated into Italian and Spanish for the others.
- Italian and Spanish messages are translated into English for User A, and anyone else who
  reads English benefits.
- Nothing is translated between Italian and Spanish, because neither of those users has
  Translate enabled.

So Translate provides translation to and from User A's language, and others who share
that language benefit as a side effect.

A translated message is marked with a translation icon and note below the message card.

![Translated message](/img/ai/translated-message.webp)

### Seeing the original

Press and hold a message card to see the other languages available for it, including
the original.

## In your own voice

By default a translated message is read in a text-to-speech voice that changes with the
language. With [voice cloning](https://help.carbonvoice.app/voice-and-language/voice-cloning) set up, translations use your voice
where possible, though some languages still fall back to the standard voice.

## Sharing a translated voice memo

1. Record a voice memo.
2. Share a link to it.
3. If the recipient speaks another language, they're asked whether to translate it.
4. They hear the translated message in your voice, and if they reply, you hear their
   message in their voice, translated back into your language.

## Known limitations

AI translation isn't perfect. Very short inputs like emoji or bare numbers may get
described rather than translated, with 👍 becoming "thumbs up," for instance. If something
reads oddly, ask for clarification.

## Getting Global Voice for your team

New accounts start on a limited-time premium trial, and the first five auto-translated
messages use your preserved speaker voice for free.

- **Individually** — upgrade through the plan details in Settings.
- **For a team** — see [pricing](https://www.getcarbon.app/pricing) and contact
  [sales@getcarbon.app](mailto:sales@getcarbon.app).

## Related

- [Voice cloning and text-to-speech](https://help.carbonvoice.app/voice-and-language/voice-cloning)
