Carbon Voice Help

This is the official documentation for Carbon Voice, voice messaging for your whole team — people and agents alike. Async, transcribed, always on.

Start here

🧭 Take a tour of the app
What each part of the home screen does.
🎙️ Record your first voice message
Hold the button, talk, send.
💬 Start a conversation with someone
Reach anyone with a phone number or email, whether or not they have the app.
✨ Catch up on what you missed
Let AI summarize everything said while you were away.
👥 Set up a workspace for your team
Bring everyone into one place.
🤖 Connect Carbon Voice to your AI assistant
Claude, ChatGPT, Cursor, and Windsurf.

Prefer to watch? Start with the video guides.

Conversations — creating conversations, organizing your list, and controlling access.
Messages — recording, sending, listening, and transcripts.
Voice Memos — your own recordings, organized and shared.
Search — find a message by what was said in it.
Meeting Notes — skip the meeting, discuss it async, and let AI write it up.
Voice & Language — how your messages sound, and talking across languages.
Quick Capture — shortcuts, widgets, and your watch.
Summaries & AI Actions — summarize a discussion or reshape it into something else.
AI Chat — ask questions across everything you've stored.
AI Agents — give an AI agent its own account and talk to it like a teammate.
AI Assistants & MCP — Claude, ChatGPT, Cursor, and Windsurf.
Workspaces — setting up and running a workspace for your team.
Account & Settings — profile, notifications, devices, and plan.
Integrations — Zapier, AI assistants, and access tokens.
Troubleshooting — when something isn't working.