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Types of conversations

When you create a conversation, you choose between a direct message and a named conversation. Both organize a conversation around a group of people, but each works differently.

Direct messages

Use a direct message to reach a defined set of people that will not change over time. Direct messages are always private.

Direct message

Named conversations

Use a named conversation to organize around a topic, where the members may change over time. A named conversation can be made public or findable within a workspace, so new people can find it and join.

Named conversation

Turning a direct message into a named conversation

If a direct message outgrows itself, convert it rather than starting again:

  1. In the DM, tap in the top right for Conversation Settings.
  2. Tap Members.
  3. Tap Convert DM into Named Conversation.
  4. Name it and tap Convert.

The history comes with it, so people who join later can see what was already said, and you get the access controls a named conversation has.