Using and sharing your CarbonLink
Your CarbonLink lets people send you a voice message instead of scheduling a call. This page covers editing it and putting it to use. See Get your personal CarbonLink for claiming one in the first place.
Editing and sharing it
- Log into the mobile app, or the web app at carbonvoice.app.
- Tap your profile icon, at the top left of Home on mobile or the bottom of the navigation sidebar on desktop.
- Tap the QR code icon in the top right.
From there you can:
- Settings — change your photo or the URL of your CarbonLink.
- Send messages to — choose which workspace conversations get started in.
- Tracking tag — track where people found your link.
To share, tap the QR code image and choose where to send it, or tap the URL to copy it.
Apply your settings before sharing, because they change both the URL and the QR code.
Where to use it
The three most common places:
- In outreach, as an alternative to finding time on a calendar.
- Anywhere you already share contact details, such as an email signature, an auto-responder, or a social profile.
- On your website, so customers can talk to you without phoning or writing an email.
Other ideas people use:
- Printed on a business card or flyer, so someone can scan the QR code.
- As a reply to LinkedIn messages or cold emails asking to schedule a call.
- Embedded on an e-commerce or app site, instead of building a contact center.
- On a link-in-bio page, so followers can send feedback and talk.
- As a "respond with text" option when someone calls you.
Why people take you up on it
It helps to explain the benefit to whoever you're sending it to:
- It's less intrusive than a phone call, because they can talk when they're ready.
- It saves them time, with no hold music and no phone tag.
- It's more personal than a text or email, while being as easy as a call.
- They hear back faster, because neither of you is waiting for calendars to align.