Zapier
The Carbon Voice Zapier integration means that sending or labeling a message can kick off a workflow in any of the thousands of apps Zapier connects to.
📺 Watch: getting started with Zapier
What people build with it
- Create emails — post into a conversation named Email Drafts and a structured email lands in your Gmail drafts.
- Draft blog posts — post into a conversation named Blog Posts and a draft appears in Google Docs or Notion.
- File bug reports — add a Bug Report label and a Jira issue is created.
- Update your CRM — add a CRM Update label and a note is created in Salesforce or Pipedrive.
How Zapier works
Zapier is a no-code automation tool built around a simple shape: when a trigger happens in one app, take an action in another.
Two things are worth knowing when building one:
- Triggers start the workflow — for example, a message being posted into a particular conversation in Carbon Voice.
- Formatting matters. Some destination apps handle text better in a particular form. Google Docs does better with text converted to HTML, while a to-do app usually prefers a looped JSON response.
What can start a workflow
Carbon Voice offers four triggers:
- A new message posted in a conversation.
- A new AI result, so an AI action's output can go straight somewhere else.
- A new label on a message, which makes press-and-hold labelling a manual trigger you control. See Playlists and labels.
- A new voice memo, optionally filtered by folder — so a memo recorded into "Email drafts" runs a different workflow from one recorded into "Blog post ideas".
A custom AI prompt can be a trigger too: choose User as the type and your own prompts appear in the list.
The current list of supported triggers and actions is on Zapier.
Setting one up
Placeholder. The step-by-step instructions for each workflow live in a Notion database that hasn't been ported yet.
Running into trouble? Message support. To request new triggers, actions, or AI transformations, send feedback.
Other automation platforms
Carbon Voice works the same way with n8n and similar tools. Create a personal access token, point the workflow at the API, and trigger on the same events. See Integration credentials for the token, and Build with the Carbon Voice API for the endpoints.