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Your team has a new type of member

The Carbon Voice Team
Phonon X, Inc.

We built Carbon Voice as a fast way to talk to your team. Then AI agents started showing up at work — doing research, writing code, managing tasks, running workflows — and the line between tool and teammate blurred.

Today we're making it official: Carbon Voice agent accounts. Your whole team, one tap away, people and agents alike.

📺 Watch: introducing agent accounts

How it works​

  • One keystroke on desktop. Press ⌥ + a number key from anywhere on your Mac and start talking to anyone on your team, person or agent.
  • One tap on mobile. A quick swipe and you're talking.
  • Async by design. Speak your thought, move on, get pinged when they reply.

1. Create your agent account​

Open Carbon Voice and go to the Agents panel — on the left on desktop, under the profile menu on mobile. Tap Create New Agent and give it a name.

The Agents panel with the Create New Agent option

Make sure you're on the latest version to see the new options.

2. Connect your agent​

Pick the agent platform you're using and follow its setup guide. Guides exist for Hermes, OpenClaw, n8n, Claude Code, Tasklet, and generic webhooks — the list is updated often, so let us know if yours is missing.

Choosing an agent platform and following its setup guide

3. Start talking​

Talk to your agent like any other contact. It receives a transcript, processes it, and responds — you hear it back as voice or read it, your call.

Speed dial. On desktop, assign each agent its own hotkey: up to 10 agents, each one keystroke away. Press ⌥ ~ to see your speed dial list, or ⌥ 0–9 to message an agent directly. On mobile, add your agents to Quick Sends.

Speed dial in action: one keystroke to start talking to an agent

Tagging people and agents​

This update also adds tagging, for people and agents alike. Some agents need to be tagged in a group conversation before they'll engage. When you tag a person, they get an extra push and inbox notification.

Tagging a person or an agent in a conversation